Use a reliable repairer!

Here at QER Ltd, we've specialised in offering a mail order repair return service since 1984, so send your board to the experts, and be confident in our experience and friendly customer service.
You'll know your board is with people you can trust.

We fix boards from home appliances, vehicles and all manner of other applications from domestic or commercial use.
All our repairs are at a single fixed price of £59.99
This includes replacement parts, and free shipping..
Exceptions - Charged at cost if any of the following apply:
Shipping to outside the British mainland.
Parcels over 2kg
Expensive components (typically keypads or non-standard or 110v transformers)

How does the service work?

Simply pay for your repair here, send us your faulty board in a cardboard box, and we'll repair it and return it to you.
Packing guidance for sending to us.

We don't sell new or ready-repaired boards.

How do I pay?

Simply pay by Card or PayPal at our checkout - you don't need to have a PayPal account.

How long does it take?

Once we receive your board, we will normally repair and dispatch to you by the next day.
As standard, and for free, we dispatch via Hermes Tracked, which has a 2-3 day delivery time.
We offer other options at the checkout if you prefer.

What if it can't be repaired?

If your board is un-repairable, we just charge a £10 inspection fee.
If you want it returned, there's a fixed fee of £5 or post and packing.
Otherwise, we'll just scrap it.
We'll refund and advise you as appropriate.
We ask you in advance, at checkout, which you would prefer if that's the situation.

What if we cant find a fault?

If, using our experience and test results, we are confident that your board is not faulty, we'll refund you 25% for the sake of goodwill.
Otherwise, if we can't tell if your board is faulty or not, we'll treat it as un-repairable, as if it was unrepairable above.

Is there a guarantee?

Yes, all repairs are guaranteed for 12 months.
If your board fails within this period, you can return it to us for us to repair again, free of charge.
You are are also covered by PayPal buyer protection.
In the unlikely event of loss, our liability is limited to the cost of the repair service.

Our happy customers

" have saved me over £500
Many thanks"
Trevor D, Telford

Great job, worked first time.
(Renault quoted £238 +VAT less 10% discount)"
Hugh, Ballymena

"Well done guys! Received the item in under 24hrs, Part fitted and everything 100%."
(eBay ID b******11)

"Thanks item works perfectly as described."
(eBay ID m******12)

Read more customer comments




Customer satisfaction guarantee

Customer Satisfaction
Guarantee to our customers

All repairs are carried out in-house by our experienced technicians.
We use only top quality components.

All products carry a full 12 month guarantee.